Limited Offer: Free Shipping on all orders within Canada, $20 flat rate to the United States

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FAQs

Please find below answers to frequently asked questions. If you don’t find what you are looking for, please feel free to contact us at info@essentialcanada.ca.


General Inquiries

Are all products sold at Essential Canada authentic?

Our inventory is 100% authentic guaranteed.

How are prices determined?

Essential Canada operates primarily on a consignment model, which means the prices are ultimately determined by the consignor. However, we will provide guidance to price items competitively.


Delivery & Returns

When will I get my order?

All orders will be processed on the same day to up to two (2) business days. Once an order ships, shipping time will be dependent on the shipping method chosen at checkout.

Will Essential Canada cover additional fees or taxes for international orders?

No. For international orders, the buyer assumes full responsibility over any additional fees or taxes.

Will I get a tracking number?

Yes. All orders shipped by Essential Canada will include a tracking number.